Our SLA agreements are tailored to fit the SME space to give clients flexibility on their IT support, with unlimited support for a fixed monthly cost, where we deal with all your IT support needs, whether desktop, mail or server.

Jasper Computers provides sustainable managed IT solutions.

Sustainability means all IT systems are maintained at all times, at all costs. Your servers, networks, computers, etc will be kept functionally operative to minimize downtime & prevent loss of productivity.
To ensure continuous optimal functionality of client IT systems Jasper Computers offers maintenance contracts in the form of Service Level Agreements (SLA's) on all IT services.
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https://jaspercomputers.co.za/Pages/SLA-Outsourcing-More.asp
SLA outsourcing refers to the practice of outsourcing Service Level Agreement (SLA) management and compliance to a third-party provider.

Benefits of SLA outsourcing include:

  1. Expertise

  2. Focus on Core Business

  3. Cost Savings:

  4. Performance Improvement

  5. Risk Mitigation

  6. Scalability

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https://jaspercomputers.co.za/Pages/Article-8.asp